Welcome to Custom Patches by Fineyst. By accessing our website or placing an order with us, you agree to comply with and be bound by the following Terms and Conditions.
Effective Date: August 2, 2025
Please read these terms carefully before submitting your order.
All orders are accepted at our discretion. Once you submit your design and specifications, our team will review and confirm with a digital proof or sample. Your approval of this proof confirms the start of production. Changes cannot be made after approval.
By approving the sample, you confirm the patch's:
You are responsible for verifying that all details are correct before approving.
All prices are listed in U.S. Dollars (USD) unless otherwise specified. Quotes provided are based on:
Full payment is required upfront before production begins, unless otherwise agreed in writing. We accept all major credit/debit cards and bank transfers. For bulk B2B orders, Net Terms may be discussed based on volume and order history.
We offer free artwork assistance and unlimited revisions before approval. However:
Estimated production time ranges from 7 to 15 business days, depending on complexity and volume. Shipping time is additional and varies by location.
We are not liable for:
All shipments are made through reputable carriers (UPS, FedEx, DHL, USPS). Expedited shipping is available at an extra cost.
Once your patch design is approved and production begins, orders cannot be canceled, refunded, or changed.
We do not offer refunds for:
If you receive defective patches or items that do not match the approved proof, you must contact us within 7 days of receiving your order. We may request photos and details to assess the issue. If verified, we will offer a free remake or credit.
By submitting a design to us, you confirm that you own the rights or have obtained proper licensing for any logos, artwork, or text used.
We reserve the right to:
If you wish to keep your designs confidential, please notify us in advance or provide a Non-Disclosure Agreement (NDA).
If you have questions or need clarification regarding our Terms & Conditions, feel free to contact our team:
For the best patch results, always review your digital sample thoroughly, communicate all design expectations clearly, and allow enough time for production and delivery.
Our customer service team is ready to assist you with any questions about our terms and conditions.
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